Sony Adds Mandatory Binding Arbitration and Class Action Waiver to PlayStation 3’s Terms of Service
Sony has had some rough times recently dealing with hackers stealing customer data from them, but with Sony’s new additions to its terms of service, it seems that Sony is more concerned with defending itself from its customers than from hackers.
In April 2011, an online attack targeted the PlayStation Network (PSN), Sony’s online service for its PlayStation 3 and PlayStation Portable game consoles. Sony confirmed that personally identifiable information, including credit card numbers, were stolen from 77 million accounts, making this possibly the largest data security breach in history. The PSN was down for nearly a month, preventing millions of users from accessing online content and playing online games.