Skip to content
August 20, 2012 / Christian Przybylowski

MacBook Defects Lead to Class Action

Apple, in a new class action lawsuit filed in Texas, has been accused of knowingly selling defective MacBook laptop computers and refusing to acknowledge or fix the problem.

The lawsuit alleges that the MacBook’s main circuit board or motherboard, the “Logic Board,” is defective,   negligently designed, and fails prematurely.   This in turn causes other components, such as peripheral devices, keyboards, mouses, iPads, iPods, and iPhones, to fail as well because they rely on the Logic Board for power and usage.  In some cases the Logic Board fails completely, leaving the computer unusable.

The suit claims that Apple is aware of the defect but has failed to disclose it and continues to sell MacBooks containing the defective Logic Boards.  The suit alleges Apple is aware of the defect based on an attempt to hide it by lowering the number of USB and other ports on the newest generation of MacBooks containing the same Logic Board.

After a failure, customers who take their defective MacBooks to an Apple store are charged a minimum of $310 for a repair of the Logic Board.  However, customers that contact Apple Customer Relations are told that the Logic Board will be repaired for free.  In either case the Logic Board is replaced with the same type of defect-prone board.

The class action charges Apple with fraud, violation of the Texas Deceptive Trade Practices Act, violation of the federal Magnuson-Moss Warranty Act, breach of the implied warranties of fitness for a particular purpose and merchantability, unjust enrichment, and negligence.  The lawsuit is brought on behalf of all people who purchased a MacBook or MacBook Pro and seeks compensatory and punitive damages, restitution, injunctive relief, and other damages.

If you or a loved one has a MacBook or MacBook Pro, or have purchased any other product you believe to be defective, please contact Khorrami, LLP for a confidential evaluation of your rights.

Advertisements

6 Comments

Leave a Comment
  1. nivedita / Sep 23 2013 1:51 pm

    Hi,I am from India and facing a similar issue. My MacBook was bought in Dec 2011 and has problems since it was bought and problems faced under warranty period also were rejected by the Apple Support center. After numerous fights with them since 2 months, i am completely helpless now. They tell me logic boards “just fails sometimes” and charging me $800 to replace it. Please advise me !

    • Admin / Sep 23 2013 2:30 pm

      Hi Nivedita,
      Visit this link for more information about the class action lawsuit against Apple for MacBooks.

      Thank you,
      KBSS

  2. Paul Martin Smith / Nov 8 2013 7:30 pm

    Hi, I have a MacBook Pro i7 bought mid 2011 which I today was informed by an Apple re-seller, had
    to have it’s Logic Board replaced at a cost of $700… can my situation help any of the class actions?

    • nguyen Hoang / Nov 18 2013 6:31 am

      me too,i just get fix my logic board on my Macbook pro bought in 2012 .it is cost me $300…and it is just out warranty for 3 months………..

  3. J Renault / May 9 2014 8:51 am

    Early 2011 MacBookPro, intermittent graphics card failure – well documented in Apple’s own discussion boards and in many Mac magazines – cost to fix over $600 and the fix usually fails too. Apple refuses any compensation. Has anyone started a suit?

    • Admin / Jun 11 2014 9:04 am

      Hello,
      Please contact our office at (213) 596- 6000 or email us at info@kbsslaw.com to further discuss the matter.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Consumer Advocate Legal Update

Insight and Commentary on Consumer Legal Issues

Plaintiffs-Advocate

Insight and Commentary on Individual Rights

Fair Employment Legal Update

Insight and Commentary on Legal Employment Issues

KB News

Legal Updates and News About Khorrami Boucher, LLP

%d bloggers like this: