Class Action Lawsuit Filed Against Spirit Airlines Over Misleading Fees
A recently-filed class action lawsuit alleges that Spirit Airlines has charged millions of dollars in fees to customers by falsely claiming that the fees were “government-mandated.” According to the suit, Spirit has been charging its customers a “Passenger Usage Fee” that appears on flight itineraries as an unavoidable part of the base fare, but, in reality, the charge is nothing more than an additional fee for which no bona fide services are provided.
According to NBC News, Spirit has been cited for similar violations in the past. In 2009, the airline was fined $375,000 by the Department of Transportation (DOT) for multiple violations, including omitting optional fees; in 2011, it was fined $50,000 for deceptive advertising, and in March of this year, a lawsuit was filed claiming that the “Unintended Consequences” fee charged by the airline violated Illinois state law. Earlier this year the DOT also fined the airline $100,000 for failing to properly respond to customer complaints about the treatment of passengers with disabilities.
Spirit denies the allegations and spokeswomen Misty Pinson told The Huffington Post that “Spirit believes the claims are without merit and intends to defend the case.”
If you feel you have been misled by false or deceptive sales practices, contact Khorrami, LLP for more information and a free consultation regarding your possible claims.